Privacy Policy

Last updated: 20/12/2025

At Voiceley, accessible from https://voiceley.com/, the privacy of our users is a top priority. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have when using our services.

Information We Collect

When you use Voiceley, we may collect the following types of information:

Account Information

When you create an account, we collect information such as your email address, username, and password.

Subscription Information

If you subscribe to one of our paid plans, we collect subscription-related information. Payments are processed securely by third-party payment providers (such as Stripe or PayPal). Voiceley does not store your full payment card details.

Usage Data

We collect information related to how you use the service, including:

  • Text submitted for text-to-speech generation
  • Voice or audio files uploaded for voice cloning
  • Generated audio usage and quotas
  • Interactions with tools and features

This data is used to operate the service, enforce usage limits, and improve performance.

Log Files

Voiceley follows standard procedures for using log files. These may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, timestamps, and device information. This data is used for security, analytics, and service optimization.

Cookies

We use cookies to:

  • Maintain user sessions
  • Remember preferences
  • Improve overall user experience

You can disable cookies through your browser settings if you prefer.

How We Use Your Information

We use collected information to:

  • Provide and maintain the Voiceley service
  • Manage user accounts, authentication, and subscriptions
  • Process payments and renewals securely
  • Enforce fair-use limits and usage quotas
  • Improve voice quality, performance, and reliability
  • Detect abuse, prevent fraud, and ensure platform security
  • Send important service updates, billing notices, and support communications

Payments and Subscriptions

All payments are processed securely through trusted third-party payment providers. Voiceley does not store or process full payment card information on its own servers.

Advertising and Cookies

Voiceley may display advertisements to free users. Advertising partners (such as Google) may use cookies or similar technologies to personalize ads.

You can manage or opt out of personalized advertising by visiting Google Ads Settings or adjusting your browser preferences.

Third-Party Services

Voiceley may integrate with or link to third-party services such as:

  • Payment processors
  • Analytics providers
  • Advertising networks

These third parties operate under their own privacy policies. Voiceley is not responsible for the privacy practices of external services, and we encourage users to review their policies.

Data Retention

We retain personal information only as long as necessary to provide the service or comply with legal obligations.

  • Account data is retained while your account remains active
  • Generated audio and uploaded files may be automatically deleted after a defined retention period
  • You may request deletion of your account and associated data at any time by contacting support
  • Some information may be retained where required by law or for legitimate business purposes

Children’s Privacy

Voiceley does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data on our platform, please contact us and we will promptly remove the information.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA), including:

  • The right to access your personal data
  • The right to correct or update your information
  • The right to request deletion of your data
  • The right to withdraw consent where applicable
  • The right to request a copy of your stored data

To exercise these rights, please contact our support team.

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Online Privacy Policy Only

This Privacy Policy applies only to online activities and is valid for users of the Voiceley web platform. It does not apply to information collected offline or through other channels.

Consent

By using Voiceley, creating an account, or subscribing to a plan, you consent to this Privacy Policy and agree to its terms.